Salutations, my name is Edward Goldbeck and I want to help you solve interesting challenges in ServiceNow. In the process I intend to reduce technical debt and mentor your teams to make and execute sound decisions in the platform. Let's connect and see if we're a good fit.
Reduction in disparate systems, technical debt and swivel chair data entry through automation, consolidation, integration
Personnel development via instruction, pair programming, mentorship
ServiceNow module, plugin and custom scoped application implementation, maintenance and enhancements
I am a firm believer that "There is no failure, only results." I run my projects, teams and processes to that mantra. Have an idea? Talk it through with me. If we think it's viable let's give it a shot. If it isn't, let's figure out how to get it there or if it needs to get there. If we proceed and it doesn't go as expected, was it an issue of planning or execution?
The goal is not to equitably distribute blame or prestige, but to collect results, identify opportunities for improvement and iterate forward. If you'd like to know more, click the button below and let's discuss your use case.
Would you like to know more?
Want to talk about the latest changes in ServiceNow? Have a challenge and need help tackling it? Let's have a conversation.
Still want to dig a little further before you connect on LinkedIn? See a brief outline of my pedigree below.
Built IT departments from the ground up, leading up to 21 men and women across the US in compliance, development, engineering, support, and security roles
Integrated ServiceNow to Active Directory, Dynamics CRM, Office 365, JIRA, LogMeIn Central, Meraki MDM, SCCM, Talend ETL, Oracle Human Capital Management, Oracle Autonomous Data Warehouse, Workato, Yardi Voyager
Migrated customers to and from ServiceNow based on their needs as an organization, including JIRA, Zendesk and Spiceworks
Education and Certification
Associate's and Bachelor's Degrees in Computer Science fields
15+ ServiceNow Certifications, including ServiceNow Certified Administrator, Implementer (ITSM, ITOM) and Suite Specialist
ServiceNow Certified Instructor for Foundations and ITSM
ITIL v3 and v4 certification
Still want to know more? Explore my LinkedIn, connect with me and let's catch up.